Support

Need help? Email vectracamera@gmail.com with your iPhone model and iOS version.

Which iPhones are supported?

Any iPhone that runs iOS 17.6 or later and records 10-bit HDR video (iPhone 12 and later). iPhone 15 Pro and later record natively in Apple Log. Other models record 10-bit HLG, which Vectra converts to the log profile you choose.

Where are my clips?

In the Files app under On My iPhone → Vectra. Each .mov sits next to a .gcsv file with the same name. Copy both to your computer together.

Which log profile should I pick?

Match the camera you are cutting with: S-Log3 for Sony, C-Log3 for Canon, V-Log for Panasonic, Apple Log for Apple's own workflow. Then apply that camera's standard LUT or colour-managed transform in your grading app. Files are tagged BT.2020 so editors read the colour correctly.

How do I stabilise footage in Gyroflow?

Open the .mov in Gyroflow 1.6.3 or later. It picks up the motion data embedded in the file, or you can load the matching .gcsv. In-camera stabilisation is always off in Vectra so the gyro data describes the image exactly.

Why don't some resolutions or frame rates appear?

Vectra only offers what the selected lens can record in 10-bit log. Options change with the lens and iPhone model.